Contact Us

DEARLORIA CUSTOMER CARE

Contact Us

A little help, for something personal.

Have a question about a product, a personalization detail, or an order? We’d love to hear from you.

help@dearloria.com

Email DearLoria

Our Customer Care team will get back to you as soon as possible.

A golden retriever and a cream-colored cat relaxing together in a warm, sunlit home.

LET’S MAKE IT SIMPLE

How can we help?

About an existing order

Please include your order number, a brief description of your question, and any relevant photos. These details help us understand your request.

About a product or personalization

Share the product name or link and tell us what you have in mind. If a photo would help explain your question, feel free to include one in your email.

Looking for a delivery update?

You can check your shipment on 17TRACK using the tracking number in your shipping confirmation email. If you still need a hand, email us with your order number.

Track your order

A golden retriever resting against its owner, with a hand gently holding its cheek.

For the pets you love.
For the moments you keep.

Thank you for making DearLoria part of your pet’s story.